Web Maxtor

Diary of technical happenstance, simple Internet accessible scratchpad, and brain dump to save myself later

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Tuesday, March 19, 2019

Cisco VG350 BAT to add or update lines

It's 2019 and whether you like it or not we still have to support analog endpoints. Adding them manually in any sort of quantity is awf...

Wednesday, February 06, 2019

Cisco CUCM 12.5 and Unity Connection 12.5 upgrade notes

Once on 12.5 you have new I nstall/Upgrade Cluster and Reboot Cluster menu options available from the Platform Administration GUI. Thes...

Thursday, January 17, 2019

UCCX Finesse using custom Call Variable Layouts

Cisco's documentation has always been rather spartan regarding assigning / presenting custom variable layouts to agents: To display a ...

Thursday, January 03, 2019

Cisco Expressway reset password

Having lost a root or admin password, you can reset them from the vSphere / vCenter console. Reboot the Expressway with the misplaced pas...

Monday, December 31, 2018

Cisco Jabber SIP URI dialing

Assuming a single CUCM cluster in generally good call routing health, see below for short list of configuration changes required to enable S...

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