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Monday, December 02, 2019

CUCM SQL user CTI control device

To find the devices that a particular user has control of, where for example the user ID is rmaslanka1:

  • run sql select enduser.userid, device.name from enduser,device,enduserdevicemap where enduserdevicemap.fkenduser=enduser.pkid and enduserdevicemap.fkdevice=device.pkid and enduser.userid = 'rmaslanka1'


To find the users that have control of a particular device, where for example the device name is SEPAAAABBBBCCC:

  • run sql select enduser.userid, device.name from enduser,device,enduserdevicemap where enduserdevicemap.fkenduser=enduser.pkid and enduserdevicemap.fkdevice=device.pkid and device.name = 'SEPAAAABBBBCCC'

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