CUE dial by name duplications

By default, the dial-by-name function in a Cisco CUE aef script will not announce users if there are more than 3 duplicates.

For example, if there are 4 "Smith"s in your user list and someone dials "SMI" in your auto attendant dial by name option, they will hear "Continue to dial the name". They will need to dial the complete "SMITH" last name and at least a digit of the first, narrowing the name duplications to 3 or less before CUE gives them a list to choose from.

This is not too much of a problem unless the company is run by the "Smiegenburgerskis", and 4 of them work there.

See the "Name To User" control properties, under your dial-by-name tree in CUE Editor. You can raise the "Announce when number of matches less than:" value to a maximum of 6.

This way, a user dials "SMI" and is given a list of the 5 or less matches.

XP Professional old school folder security

See the link to MS KB article 290403.

If you are accustomed to the Win2000 style folder security tabs via Explorer right clicks, check out the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa forceguest value.

I have been using the "simple" XP Pro sharing and security tab at home for ages. This provides easy access to file shares between my home desktop and work laptop.

Recently I discovered I needed to provide my daughter with modify rights to a Program Files sub folder. Sharing it, and then tailoring network access to it seems crazy, but thats what the "simple" interface allows.

On XP Pro, to access the "classic" security options, change HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\forceguest from 1 to 0.

CUCME CallManager Express 4.1 GUI

Commonly you are presented with a broken administration page at https://your CME server/ccme.html. You can find guides at Cisco.com or even your local CME html help page on troubleshooting setting up your HTTP server and authentication correctly, and how to copy the GUI components correctly.

If all else fails, check your ephone dn users. If you show run and find, for example:

ephone 1
video
username "user4900" password 4900
mac-address 001A.E2BC.6830
paging-dn 1
type 7961
button 1:5

I suggest you remove all the usernames with no username "user4900" password 4900, etc. and the re add them using username username4900 password 4900.

I ran into this using the QCT with:
C2800NM-SPSERVICESK9-M
Software Version 12.4(11)XJ2 / CME 4.1(0)
Feature Package IP|FIREWALL|VOICE|PLUS|SSH
GUI Version 4.1.0.1 (Compatible with IOS 12.4(11)XJ)

I can only assume QCT inserts an extra quote or something that breaks the GUI javascript. TAC has a similar report of having quotes in directory names under telephony-services, but not re: ephone names.

Incidentally, after adding them again, the names still have quotes surrounding them, but the GUI works.

Shortcut to RDP client missing in Windows XP

You can download the Windows RDP client free from Microsoft's website at http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx. Unfortunately, if you have the client installed but merely lost your shortcut, the install will fail.

Try Start, Run, MSTSC and Ok. If it's installed, it will run.

If you want to recreate the shortcut, the executable is MSTSC.EXE, normally found in C:\\Windows\System32.

Cisco 7920, a WLC 4404, and WPA

Let's assume you want to deploy 7920 phones on a Cisco "light-weight" wireless network and don't want to deploy a RADIUS or ACS server to authenticate users against. You know WEP is broken, so what do you do?

Use WPA. Notice I didin't say WPA2?

First, get yourself a copy of the latest version of "Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager". Make sure it's the latest.

Or...

Using the 7920 Configuration Utility, set the WPA Pre-shared key to your favorite cryptic value. The ASCII field only requires 8 characters, so it's easy for testing. Set the Authentication Type to AKM.

In WLC on your voice WLAN (you do have a seperate one, right?), set Layer 2 Security to WPA1+WPA2. Under WPA1+WPA2 Parameters, check only the WPA1 Policy, only TKIP , set the Auth Key Mgmt to PSK, the PSK format to ascii, and type your favorite cryptic value.

Export your phone configuration, and watch the authentication magic.