Thursday, July 22, 2004

Outlook signatures using send to mail recipient

This problem has been around since at least Office 97. You set up a nicely formatted, informative signature in Outlook and it doesn't appear when you use "send to mail recipient" from a files shortcut menu. Frustrating.

Here is the latest verbage from the MS KB regarding at least finding your signature manually:


When you use Send To as a Mail Recipient in Microsoft Word 2002, you cannot insert an e-mail signature that you created in Outlook 2002 or Word 2002.


Use the following steps to work around this behavior:
  1. In the Word message, click Insert on the File menu.
  2. Browse to the following location:

    C:\Documents and settings\Profile name\ApplicationData\Microsoft\Signatures

  3. Select the signature file that you want to use.
  4. Click the DOWN ARROW key beside the Insert button.
  5. Click Insert as Text.

Friday, July 16, 2004

Dell PowerEdge 2600 RAID addition

If your system is not equipped with the PERC4 RAID controller and you need to add it, be careful when ordering from Dell's parts division.

Their suggested part number 340-9626 costs $999.00. It is my understanding this is an add on card with associated cables. Although this may function, it may not be necessary.

Part number 340-7478 costs $299.00. It is the key and memory required to utilize the embedded PERC4 controller on the motherboard you already have.

Here is a link to a helpful Dell forum.

Wednesday, July 14, 2004

Repartee for Windows clipping

Symptoms: messages clipped on replay after disconnect detection

Ron's suggestion:

set value from 1 to 0

This is the only way to modify this setting and should only be used when experiencing this specific symptom.

Tuesday, July 13, 2004

Receive an email when a service goes down

The follow is an excerpt of an email newsletter from TechRepublic. Nice tip.

"Sooner or later, whether you're troubleshooting a server or just
managing one, knowing when a particular service goes down can be a real
lifesaver. Early notification can help you recognize that a problem has
occurred so you can get to work on the problem as soon as possible to
minimize disruption to users and/or customers.

A service's properties provide a handful of recovery options. To view
these properties, open the Services console, double-click a service,
and select the Recovery tab.

The Recovery tab sports three drop-down lists that let you specify
which action Windows should take, if any, when the service fails the
first, second, and subsequent times.

For example, you can configure Windows to send you an e-mail
notification if the service goes down. To do so, create the following
script using Notepad:

set objArgs = Wscript.Arguments
Set objEmail = CreateObject("CDO.Message")
objEmail.From = adminaddress@yourdomain.tld
objEmail.To = youraddress@yourdomain.tld
objEmail.Subject = objArgs(0) & " service is down"
objEmail.Textbody = "The service " & objArgs(0) & " has failed."
set objArgs = nothing
set objEmail = nothing

Save the script as Mail.vbs, and open the properties for the service
from the Services console. In one of the three drop-down lists, choose
the Run A File option. Click Browse to navigate to the Mail.vbs script
you just created. In the Command Line Parameters field, enter the
service name (without spaces) that you want passed to the script, and
click OK."

Friday, July 09, 2004

Viewmail 3.3.3 clipping messages

After running PBXpert to more accurately identify dialtone, a user playing voice messages through multimedia PC speakers may not hear the last several seconds of long messages.

It seems the resulting tone file may be at fault since dialtone and reorder have similar parameters. Adjusting and / or deleting them do not resolve the issue.

Changing the long ending pause timer from 5 to 4 seconds alleviated the symptoms.