Friday, July 09, 2004

Viewmail 3.3.3 clipping messages

After running PBXpert to more accurately identify dialtone, a user playing voice messages through multimedia PC speakers may not hear the last several seconds of long messages.

It seems the resulting tone file may be at fault since dialtone and reorder have similar parameters. Adjusting and / or deleting them do not resolve the issue.

Changing the long ending pause timer from 5 to 4 seconds alleviated the symptoms.

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