Tuesday, January 29, 2013

Cisco Unity Connection SpeechView SMTP Tip

It's in the troubleshooting guide for Cisco Unity Connection Transcription / SpeechView, so this post basically serves as an easy to find note-to-self.

You can generate an email from Unity Connection to any address you'd like using the SpeechView stt-service alias to test SMTP routing from the CLI.  The command is:

run cuc smtptest youremailaddress@yourdomain.whatever

The recipient should recieve a test email from the Unity Connection server, and a simple successful reply will be recieved and noted via CLI as well.  This test appears to only be available if SpeechView has been configured, but also served nicely as a test where an administrator was having issues configuring Accept and Relay appropriately under Message Actions.

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